Job Onboarding

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Job Onboarding is a cloud-native tool for the label and flexibles market, streamlining the artwork file onboarding process for Customer Service Representatives (CSRs). By automating preflight checks, it allows CSRs to independently verify files, providing instant feedback to customers and reducing reliance on prepress departments. This speeds up service and reduces frustrations for both CSRs and their customers.

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Key Advantages for Job Onboarding Include:

Faster Customer Response Times:

Job Onboarding empowers CSRs to handle preflight checks independently, leading to quicker customer feedback and reduced delays.

Enhanced Customer Satisfaction:

By improving response times, Job Onboarding boosts customer satisfaction and retention, which are critical in a competitive market.

Higher Order Success Rates:

Quicker feedback and streamlined processes increase the likelihood of successful orders, contributing to business growth.

Improved Efficiency:

Templated job specifications ensure completion and accuracy upfront, while automating pre-flighting and approvals, to boost efficiency and minimizes disruptions.

Get started with Job Onboarding today for faster, more efficient Customer Service.

With this solution you’ll enjoy:

Hassle-Free File Uploads:

Customers can easily upload files with a simple drag-and-drop, no logins or passwords needed, making the process smooth and stress-free, especially for occasional users.

Instant Feedback with Visual Preflight Reports:

Get immediate, easy-to-understand visual reports as soon as files are uploaded, helping to quickly spot and address any issues.

Simple Task Management:

CSRs can effortlessly create and manage tasks using intuitive templates, making it easy to keep track of files and orders in a clear, organized job list.

Seamless Automation and Version Control:

With direct integration to Automation Engine and handy version management, files are automatically processed and easily compared, ensuring everything runs smoothly and accurately.