Skip to content
English
My AccountCart
Artwork Management

Winning in Retail: The Importance of an Artwork Management Solution

Winning in Retail banner

Packaging is critical to shaping consumer perception. As is often said, you only get one chance to make a first impression.

However, despite its importance, many retailers still rely on outdated methods to manage their packaging workflows.

According to Gino Van Ossel, professor of Retail Management at Vlerick Business School, “Private labels have evolved into private brands. Artwork is getting more attention, because retailers have stopped merely copying the leading manufacturer brands. Instead, they create their own private brand identity.”

As a result, the need for packaging redesigns becomes more and more frequent as umbrella private brands are substituted or complemented by specialty brands.

The demand for more sustainable packaging solutions is another driver of more frequent redesigns.

Furthermore, interviews with industry-leading retailers reveal that some continue to manage artwork and packaging using spreadsheets and other manual processes—a surprising reality in an era demanding agility and visibility.

These inefficiencies not only slow down production but also hinder sustainability efforts.
Retailers who prioritize eco-consciousness can no longer justify using manual workflows that generate waste, consume excessive time, and increase the likelihood of errors.

Fortunately, there is a better way.

Digitizing Packaging Workflows: The Key to Retailers’ Success

Van Ossel reiterates the importance of packaging private brands, stating, “While CPG brands invest more in conventional advertising, retailers and their private brands need to rely almost entirely on their packaging to get the private brand message across.”

This results in increasing complexity, the risk of mistakes, and increasing costs.

To keep pace with growing private label demands and align with sustainability goals, retailers must embrace digital transformation in their packaging workflows.

Read on to see how this is done using artwork management solutions.

Let’s break it down.

1 – Manage Supply Complexities with Tight Deadlines

Meeting tight deadlines while managing product supply complexities is a constant challenge. Retailers must coordinate with manufacturers to ensure finished goods are delivered on time, juggling changing requirements, compliance needs, and packaging approvals.

Data-Driven Collaboration Across the Value Chain

Packaging development involves coordination with diverse stakeholders, including internal teams, suppliers, and creative agencies. Digital platforms eliminate silos, creating a unified space where all parties can collaborate efficiently.

Integration with Partners

Retailers need to share data with international partner organizations or printers to produce their products. This requires integrated workflows with third parties to avoid disjointed experiences and inefficiencies.

e-Commerce Retail Workflow

Enhanced Security and Data Protection

Private label projects often involve sensitive product data that needs to be shared across multiple stakeholders, including suppliers and agencies.

According to Business.com, retailers are now allocating around 10% of their IT budgets to security measures.

Ensuring data integrity and security is therefore paramount.

Streamlined End-to-End Processes

A digital approach covers every stage of packaging pre-production, from initial briefings to final packshot creation. Automating routine tasks ensures faster turnaround times with fewer errors.

Speed to Market

Speed is a key differentiator with private label products. Retailers need the agility to respond quickly to market trends and seasonal demands, such as holiday-exclusive products.

For example, Retail Dive reports, “approximately 89% of consumers have purchased a private-label product in the last 12 months, with packaged groceries (19%) and fresh groceries (15%) leading the categories”, making speed to market mission critical.

A recent analysis by McKinsey & Company explains that combining consumer-driven insights with industry expertise and efficient processes can accelerate innovation. McKinsey states, “in grocery, for example, the product development cycle can take a mere six to 12 weeks, compared with 12 to 18 months at traditional CPG players.”

According to an Esko CPG category specialist, managing the exchange of inputs between retailers and manufacturers in a fast-paced environment is the biggest challenge in producing final printed packaging. Misalignment in requirements, last-minute changes, and inconsistent communication can lead to delays, errors, and increased costs.

Forrester
Study |

The Total Economic ImpactTM
of Esko WebCenter

Download Now

A commissioned study conducted by Forrester
Consulting on behalf of Esko, October 2024.

2 - Secure compliance despite high volume and multiple product categories

Compliance First

Retailers face increasing regulatory scrutiny regarding packaging. The EU’s Packaging and Packaging Waste Regulation (PPWR) and sustainability directives require accurate reporting of materials used, adherence to recyclability standards, and clear labeling.

A recent survey from the European Commission found that “73% say the impact of the product on the environment is ‘very important’ or ‘rather important’ when making a purchasing decision.” Packaging that reflects these values is essential to remain competitive.

In addition to sustainability regulations, retailers must comply with a plethora of labeling requirements as well as internal brand guidelines.

Artwork management solutions centralize compliance data, ensuring all packaging aligns with legal standards across regions thereby reducing the risk of costly errors or delays.

Real-Time Visibility and Control

Fast-paced private label development demands clear oversight. Digital tools provide dashboards and tracking features that allow retailers to monitor timelines, flag bottlenecks, and maintain momentum without sacrificing quality.

3 - Maximize Profitable Growth Margin

By centralizing assets and streamlining workflows, an artwork management system significantly reduces the time spent searching for files, managing approvals, and ensuring compliance.

This leads to substantial cost savings by minimizing errors, reducing rework, and speeding up the time-to-market. This efficiency is particularly valuable for retailers who frequently run promotions and need to quickly update their artwork and signage.

Cost Optimization and ROI

Private labels are often seen as a way to increase retailers’ margins, but process inefficiencies can erode these gains.

Artwork management solutions help maintain these margins by automating manual tasks, reducing errors, and optimizing asset reuse.

CPG brand owners have already adopted the new way of working.

A recent Forrester Total Economic Impact study™ commissioned by Esko, based on customer interviews with users of the Esko Artwork Management solution, reported an impressive 240% return on investment, a payback period of just six months, and a 30% increase in productivity.

One interviewee, a Senior Manager of the Packaging Graphics team from a CPG brand, highlighted the impact, stating: “We have reduced the rounds of revisions required due to flexibility and expedited process WebCenter [the Esko Artwork Management solution] has facilitated. In total, we removed two weeks out from the project process.”

Asset Reuse (Aka Digital Asset Management)

Artwork management platforms serve as central repositories for all artwork and packshots. These platforms can house a comprehensive library of assets, providing a single source of truth for the entire packaging life cycle.

Screenshot of DAM system for retail
Screenshot of DAM system for retail

Artwork management platforms serve as central repositories for all artwork and packshots. These platforms can house a comprehensive library of assets, providing a single source of truth for the entire packaging life cycle.

Integration with Digital Asset Management (DAM) systems ensures these assets can be seamlessly used in digital distribution while eliminating duplication and manual uploads. This is especially valuable for private labels, where leaflets and e-leaflets are common methods of communication.

Retailers can directly distribute these materials across multiple channels, ensuring consistency and efficiency in reaching their target audiences.

The National Retail Federation (NRF) reported that online and other non-store sales during the 2024 holiday season increased by 8.6%, totaling $296.7 billion. This growth underscores the increasing importance of digital channels in retail sales, highlighting the need for retailers to manage their digital assets effectively.

4 - Meet Evolving Consumer Needs

As consumers increasingly seek personalization, private labels have the opportunity to use packaging as a key differentiator.

Artwork management solutions make it easier to experiment with unique designs and packaging formats without incurring excessive costs or delays.

As an example, Walmart’s newly launched private label line, Bettergoods, features bold and modern packaging designed to differentiate it from Walmart’s existing Great Value brand, appealing to consumers seeking stylish and trend-driven products.

Promotional Agility

By centralizing assets and streamlining workflows, an artwork management system significantly reduces the time spent searching for files, managing approvals, and ensuring compliance.

This leads to substantial cost savings by minimizing errors, reducing rework, and speeding up the time-to-market. This efficiency is particularly valuable for retailers who frequently run promotions and need to quickly update their artwork and signage.

Private Labels are Here to Stay

The private label boom is not just a fleeting trend. It represents a long-term shift in retail dynamics. To be successful, retailers must rethink their packaging processes, transitioning from manual workflows to digitalized systems.

A centralized artwork management platform simplifies the complexities of packaging workflows, ensures compliance with sustainability goals, and enhances the ability to adapt to evolving market demands.

Private labels are no longer just an alternative to national brands—they are a reflection of innovation and agility.